User Privacy Policy

Last update date: 2022/6/1

Effective date: 2022/6/1

Lionschat ("the app") is copyrighted by Lionschat Ltd. (hereinafter referred to as us). We are well aware of the importance of personal information to you and will do our best to protect your personal information safe and secure. We are committed to maintaining your trust in us and abide by the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of choosing consent, the principle of least sufficiency, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, etc. . At the same time, we promise that we will take appropriate security protection measures to protect your personal information in accordance with mature security standards in the industry.

Before using each Lionschat service, please be sure to read and thoroughly understand this User Privacy Agreement, and then start using related products or services after confirming your full understanding and agreement. Please note that we will review and update this Agreement from time to time, so the relevant measures may change accordingly. We kindly ask that you visit this page regularly to ensure that you are always aware of the latest version of this Agreement. Once you start to use Lionschat, it means that you have fully understood and agreed to this agreement.

1. How we collect and use your personal information

Personal information refers to various information recorded by electronic or other channels that can identify the identity of a specific natural person or reflect the activities of a specific natural person alone or in combination with other information. We will only collect and use your personal information for the following purposes described in this Agreement:

(1) Information you provide to us

The information you fill in or submit when you register an account with Lionschat and when you use Lionschat and related services provided by us, including but not limited to your nickname, contact information, gender, date of birth, interests and related additional information.

(2) We obtain your personal information from the third-party platform

If you choose to log in to Lionschat through a third-party account (such as Facebook, Gmail, etc.), you need to provide your third-party account information. Please rest assured, we only determine your identity based on the verification results returned by the third-party manufacturer, and will not obtain your password information from the third-party manufacturer. However, we can obtain your personalized information (such as avatar, nickname, etc.) from the third-party manufacturer according to the third-party manufacturer's regulations and your authorization.

(3) Information collected during your use of the service

When you use Lionschat, we may automatically collect and record the information of your computer, mobile device and simulator, including but not limited to your IP address, access date and time, software and hardware feature information, etc.

In addition to the above information, in order to improve service quality, we may also collect other information from you, including but not limited to the relevant information you provide when you contact our customer service team (such as LionschatID, third-party payment account number, etc.), your participation in our Information provided by promotional activities (such as real name, delivery address, etc.).

(4) Carry out internal data analysis and research, cooperate with manufacturers to provide SDK statistical services, and improve our products or services.

We collect data based on your interactions with us and the choices you make, including your privacy settings and the products and features you use. The data we collect may include SDK/API/JS code version, browser, internet service provider, IP address, platform, timestamp, app identifier, app version, app distribution channel, device-independent identifier, iOS ad identifier word (IDFA), Android advertiser identification word, android ID, network card (MAC) address, International Mobile Equipment Identity (IMEI), device model, terminal manufacturer, terminal device operating system version, session start/stop time, language location , time zone and network status (WiFi, etc.), hard drive, CPU and battery usage.

When we want to use the information for other purposes not specified in this policy, we will ask for your prior consent. When we want to use the information collected for a specific purpose for other purposes, we will ask for your consent in advance.

2. How we use information

In order to improve the quality of service, we may use your information for the following purposes:

1. To provide you with services, including but not limited to voice communication, various promotion activities of Lionschat such as rankings, lottery activities, etc.

2. Recommend to you content that may be of interest to you, including but not limited to sending you system announcements, in-site messages, etc., recommending and displaying various featured activity information through the system or cooperating with us with your consent Partners share information so that they can send you information about their products and services.

3. Let us know more about how you access and use our services, so as to respond to your personalized needs in a targeted manner, such as language settings, location settings, personalized help services and instructions, or other aspects of you response.

4. Software certification or software upgrade, etc.

5. To allow you to participate in surveys about our products and services.

6. Other purposes approved by you.

7. Exceptions to Authorized Consent

8. It is necessary to upload and record the device serial number or android ID and the user's ip address for subsequent banning and offline management of users who violate the regulations.

9. Your Lionschat account may be cancelled or deleted in accordance with the conditions of the agreement between you and us and the relevant national laws and regulations. When the account is cancelled or deleted, all service data and data related to the account will be deleted or processed in accordance with the agreement, unless otherwise provided by laws and regulations.

3. How we use cookies

In order to provide you with a more convenient and quick access experience, when you use LionschatAPP, we will store a small data file called a cookie on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, we can quickly identify you so that you can quickly log in or use platform services and functions that rely on cookies. Lionschat uses cookies to provide you with more thoughtful and personalized services, including promotional services.

We will not use cookies for any purpose other than those described in this Agreement. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer, and most web browsers have a cookie-blocking feature. However, if you choose to refuse cookies, you may not be able to use services or functions that rely on cookies.

4. How do we share, transfer and publicly disclose your personal information

(1) Sharing

We will not share your personal information with any other companies, organizations and individuals, except in the following cases:

1. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.

2. We may share your personal information externally in accordance with laws and regulations or the mandatory requirements of government departments.

3. Sharing with our affiliates: Your personal information may be shared with our affiliates. We will only share personal information that is necessary and subject to the purposes stated in this Privacy Agreement. If the affiliated company wants to change the purpose of processing personal information, it will ask for your authorization again.

4. Sharing with authorized third-party partners: Some of our services will be provided by authorized partners only for the purposes stated in this Privacy Agreement. We may share some of your personal information with our partners to provide better customer service and user experience. We will only share your personal information for legal, legitimate, necessary, specific and explicit purposes, and only share personal information necessary to provide services.

Based on our cooperation with third-party service providers, we may access SDKs or other similar applications provided by third-party service providers, and share some of the information we collect in accordance with this agreement with third-party service providers in order to provide you with Better user experience and better user service. Please note: this agreement only covers the personal information we collect. Third-party services are provided by third-party service providers. When you use third-party services, you will be bound by the third-party service provider's privacy policy and other third-party service terms. Please read the service terms provided by the third-party service providers carefully. If you do not accept the third-party service provider's terms of service, or believe that there is a risk in using the third-party service, we recommend that you stop operations associated with the third-party service.

5. Only by sharing your information can we provide the services you need, or deal with disputes or disputes between you and others.

6. To achieve the purpose described in Article 1 "How We Collect and Use Your Personal Information" of this User Privacy Agreement.

7. Fulfill our obligations and exercise our rights in this User Privacy Agreement or other agreements we have reached with you.

(2) Transfer

We will not transfer your personal information to any companies, organizations and individuals, except in the following cases:

1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;

2. When a merger, acquisition or bankruptcy liquidation is involved, if it involves the transfer of personal information, we will require the new company or organization that holds your personal information to continue to be bound by this privacy agreement, otherwise we will require the company or organization to continue to be bound by this privacy agreement. Ask for your authorization again.

(3) Public disclosure

We will only publicly disclose your personal information in the following circumstances:

1. After obtaining your explicit consent;

2. Disclosure based on law: We may publicly disclose your personal information under the mandatory requirements of laws, legal procedures, lawsuits or government departments.

(4) Exceptions to prior authorization and consent when sharing, transferring, and disclosing information

In the following cases, sharing, transferring and disclosing your information does not require your prior authorization and consent:

1. Requested by judicial, police or other authorities based on legal procedures;

2. When your behavior violates the laws, these terms or the company's relevant membership regulations.

3. Those related to judicial or administrative law enforcement such as criminal investigation, prosecution, trial and execution of judgments;

4. In order to protect your or other personal life, property and other major legitimate rights and interests, but it is difficult to obtain my consent;

5. Information you disclose to the public by yourself;

6. Collecting information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.

According to the law, sharing and transferring de-identified information and ensuring that the recipient of the data cannot restore and re-identify the subject of the information is not an act of external sharing, transfer and public disclosure of information. The preservation and processing of such data There will be no need to notify you and obtain your consent.

5. How we store and protect your personal information

(1) The personal information we collect and generate in our operations is stored in cloud servers in Germany.

Subject to legal requirements, we will only retain your personal information for the shortest time necessary to achieve the purposes described in this Agreement. Please note that in the following cases, we may change the storage period of personal information according to specific needs:

1. To comply with applicable laws and regulations;

2. In order to comply with the requirements of court judgments, rulings and other legal documents;

3. In response to the requirements of regulatory authorities;

4. In order to protect the legitimate rights and interests of other users, social and public interests, the legitimate rights and interests of Lionschat and Lionschat affiliated companies and other legitimate rights and interests.

If your personal information exceeds the retention period, we will delete or anonymize your personal information.

(2) We have used industry-standard security measures to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss of the data. We will take all reasonably practicable steps to protect your personal information. For example, we will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from being maliciously attacked; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; The employees or outsourcers of your information have also taken strict management, including but not limited to adopting different authority controls according to different positions, signing confidentiality agreements with them, and monitoring their operations.

(3) We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for as long as is necessary to achieve the purposes described in this Agreement, unless an extended retention period is required or permitted by law.

(4) The Internet is not an absolutely secure environment, and communication channels such as email and instant messaging are not encrypted. We strongly recommend that you do not send personal information through such channels. Please properly protect your personal information. You must be obliged to keep your account and password information confidential. In any case, please keep it carefully and properly. If you find that your personal information is leaked, especially your account number and password, please contact Lionschat customer service immediately so that Lionschat can take corresponding measures. Please use a complex password to help us keep your account secure.

(5) The Internet environment is not 100% secure, and we will try our best to ensure or guarantee the security of any information you send to us. If our physical, technological, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will assume corresponding legal responsibilities.

At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.

6. Your rights

In accordance with relevant laws, regulations, standards, and common practices in other countries and regions, during your use of Lionschat, in order for you to access, correct, and delete your personal information more conveniently, and to ensure that you withdraw your consent to the use of personal information and the right to cancel your account. You can delete it by contacting us through our customer service or email: lionschat@163.com. In addition, we have also set up channels for feedback and complaints, and your comments will be dealt with in a timely manner.

We do not knowingly collect personal information from minors under the age of 13 (or the minimum age requirement in your country to create a Lionschat account without parental consent) unless permitted by applicable law. Children under the age of 13 are not allowed to use our services. If we become aware that we have unknowingly collected personal information from minors, we will use reasonable efforts to delete such information from our database. If you are a parent or guardian of a minor and you believe your child has provided us with their personal information on our Services, please contact us immediately at lionschat@163.com.

If you have any questions about this Privacy Policy or the Services, please contact us at lionschat@163.com.